My child wants to take a trial class, is that possible?
Yes, it’s possible if we have a spot available in the class and we’ve received a completed registration (done on the website). You will receive a reply email right after you’ve completed the application that says your child has a space in the class and can join. That’s when you can come to the first (trial) class.  If there is a waiting list you will not be able to click on that class during the enrollment. Please call Saskia or Marie José(020-6161885, during office hours).They can tell you what other options are available.

Can my child join a class spontaneously?
No, this is not possible. You have to register your child in advance on our website. You will receive a reply mail saying that you child is welcome to join class, this is when you can come to the studio and your child can participate in the first (trial)class.
If your reply says we’ve placed your child on a waiting list you have to wait for an invitation email before coming over for the (trial) class. When we receive the enrollment we reserve a space in the class so your child can continue with classes right after the first class. Taking a trial class and starting weeks later is for this specific reason not possible.

How much is the tuition?
There is a registration fee of € 15, – per child / per year. Registration fee must be paid by IDEAL at the end of the online registration. Registration fee will not be refunded, even if a child doesn’t continue classes after the trial class. The tuition is collected monthly around  the 15th of each month, by direct debit. All published amounts are monthly amounts. A whole season is 10 months. For current prices, please refer to youth prices

Can we cancel the enrollment per month?
Your application for the youth season 2017-2018 covers the entire (rest) period until the 1st of July 2018. We do not offer monthly cancellations. Please read also the topic ‘My child didn’t enjoy the first class, what should I do?’

What discounts are offered?
Brother / sister discount:5% discount for each child from the same family
Multiple classes discount:5% discount on the total price, for each additional class (from the second class) 

When I enroll two children can I use the same email address for both children?
No this is not possible.  Every child needs their own email address and password.

When will it be clear if I get the discount?
We can grant the brother/ sister  discounts after all the children took 2 classes.
We can grant the multiple classes discount after you child took a second class on all the classes he or she is signed up for.

How and when are the payments being processed?
Registration fee is paid by IDEAL at the end of the online registration. Other Payments only take place by direct debit. There will be monthly payments (10 months in total). This will take place around the 15th of each month.

What are the prices of a single class?
In the children’s division we do not offer single class pricing options.

My child starts classes later during the season. Do I get a discount?
Upon entry after September 15th 2017, the first payments will be settled comparatively

Can I pay in cash or by pin at the front desk?
All tuition payments are made only by direct debit, you cannot pay any other way.

I’ve got a debit block on my account or direct debit failed for whatever reason, what happens next?
If direct debit  is not possible for whatever reason, we will have to send invoices and you have to take additional fees into account. (see INVOICE POLICY below):

INVOICE POLICY
Reminder email = no administration fee
2nd reminder = + € 7,50 administration fee
Notice of default = + € 7,50 + € 15,- administration fee
You will receive the above notifications by e-mail.
We work together with collection agency: Incasso Federatie Nederland.
Unpaid administration fees of invoices are regarded as outstanding fees and where necessary, will be re-invoiced in accordance with the above invoice policy

If my child changes a class during the season that is different in fee and duration, what happens to the tuition fee?
If necessary, the remaining fees (when a child changes to a class that lasts longer), will be collected by direct debit.

My child wants to discontinue after the 2nd/3rd class. Do I get the registration fee refunded and do I not have to pay for anything?
No, the registration fee will not be refunded and you are mandatory to the monthly payment until the Jan or the June term. We encourage you to carefully read the Payment and General Conditions pages on our website before you sign up with us.

I qualify for financial aid, do I still have to fill in my bankdetails?
In case the tuition fee will be paid by the Jongeren Culuur Fonds, the online registration can only be done after you have send the email stating the tuition is awarded to saskia@amsterdamdancecentre.nl. When we’ve received the email you can enroll your son/daughter online. You now only have to pay the registration fee of € 15,- by Ideal.

Does Amsterdam Dance Centre apply for financial aid?
The financial aid request must be made by an intermediary at your child’s school or a social worker.

My child didn’t enjoy the first class, what should I do?
After the first class (trial class)  You will send an email to: info@amsterdamdancecentre.nl within 1 week of the trial class. Your cancellation will be confirmed by email. No direct debits will take place. For late cancellations we charge 1 month payment.
During the season Only possible one time per season. You will send an email to: info@amsterdamdancecentre.nl before 15 January 2018, your cancellation will be confirmed by email. There are no direct debits from February 2018 onward.

My child took a trial class but I’m not quite sure he/she liked it. What should I do?
You may call us so we can give you proper advice. Does your child continue taking classes and you have not contacted us then you are obliged to pay to the monthly terms.

If my child wants to quit class can the enrollment be taken over by another child?
This is not possible. An enrollment is personal and not transferable.

I have more children I would like to enroll. Can I do that all at once?
No, every child needs its own enrollment. You can do this through our website.

Do I have to re-enroll my child every season?
Yes, all children have to sign up each season again (also children who have been in class the previous season).

My child has been on the waiting list for quite some time now. Do you guarantee a spot next season?
No, you need to re-apply for next season like everybody else.

Should I cancel my child’s enrollment at the end of the season?
No, all enrollments expire automatically at the end of the season.

Where can I see which class my child is signed up for?
You can find the classes in your child’s profile; click ‘MY ADC’ on our website. 

My son/daughter has a friend joining him/her today. Can they take the class for once?
To monitor the quality and continuity in our classes we cannot incidentally have friends join the class. They are allowed to watch (as long as it does not disturb the class).

Do children work toward a performance?
In season 2017-2018 we will organize performances in a theater again. All children from 5/6 years old onward (ballet 1) will participate. Dates are 13-th-, 14th and 15th of April 2018. January 2018 we will let you know in which performance your child will participate. We also organize open classes twice a year, before Xmas and summer breaks. You will receive an invitation by mail, we will post the announcement on the childrens Facebookpage and will put up flyers in the studio’s.

I didn’t receive important information, how is this possible?
We only communicate important announcements about the classes and performances of your child. We communicate by email. It is therefore essential that you can receive our mail and read the messages completely! (Check your spam filter settings and be careful when reading mail on smartphones and tablets) We are not responsible for emails not received.

Where can I find vacation dates and information about the end date of a season?
You can find all vacation dates on the page holidays
The current season runs until 26th of June 2017

Do you guarantee a spot in class when the child is on the waiting list?
Unfortunately, it is impossible for us to guarantee a spot in one of our classes when they are already full. We encourage parents Register online. Sometimes spots open up faster than was expected initially. When we see no spots are opening up for a long time we offer you the opportunity to choose from available alternatives.

Does my son/daughter Proceed to the next level automatically?
Children do not Proceed to the next level automatically. All children enroll anew every season. At the time of enrollment the age of the children is considered, we will consult the teacher if necessary.
In response to this information your son/daughter will proceed or enjoy the same class one more season. You can indicate in which class you would like to see your child
We are very serious about placement of children. Should there be shifts, it will always be because it’s better for the child, we’ll stay in touch with the parents about it.

What does my child wear in class??
For all classes a dresscode applies, Please visit our dresscode page.

When can I enroll my child in the next age group?
If your child celebrates his/her birthday before December 31st we will use the ‘new ‘ age already from September on.

Where are you located?
CITY CENTRE (Adult- and children classes)
Marnixstraat 342-e
1016XT Amsterdam
Tel: 020-6161885

Locatie Zeeburg: (children classes)
Sportschool ‘Fit aan ’t IJ’
KNSMlaan 11
1018 LA
020-6161885/ sportschool: 020-3628000

Locatie IJburg: (children classes)
Krijn Taconiskade 444
1087 HW
Tel: 020-4164636 (during class hours)

I’ve already mailed my question to you but I didn’t receive an answer. What should I do?
Given the large number of emails we receive, we can no longer reply to emails whose answer you can find on this page. The previous is not unwillingness but because of lack of time it’s just not achievable.We hope for your understanding and are always willing to answer any questions that cannot be found on this page.

My question is not on this page, what should I do?
The best way to get in touch with us is by sending an email to info@amsterdamdancecentre.nl.
You will receive a reply from us shortly.